Special Requests & Customer Support

Customer Support

Should you have any issue with your Subscription or the Management of your account, do not hesitate to contact us:

• Directly on our Discord Server, using the #ticket-support chan to create a ticket describing your issue

• By email on [e-mail]

Please do note that we are only using these two channels to efficiently receive and answer to customer support questions.

Special Requests & Partnerships

Unlimited plans are not part of the standard offer but can be subscribed through a dedicated agreement with NZym.

We can also provide dedicated infrastructure and premium support to our Professional Partners.

If you are a professional with special requests not covered by our Professional Plan, please reach out to [e-mail].