Nzym.io - Documentation
  • YOUR FIRST STEPS
    • Getting Started
    • Prompts
    • Upscaling
    • Zooming Out
    • Face Fix
    • AI Creativity & Hallucinations
  • NZYM STUDIO
    • Overview
    • Prompting Parameters
      • AI Creativity Level
      • Aspect Ratio
      • Custom Styles
      • Number of Images
    • 3D Models
    • Reference Images
      • Face Swap
      • Reference for Prompting
      • Multiple References
  • NZYM AVATARS
    • Overview
    • Avatar Gallery
    • Buying an Avatar
    • Creating a new Avatar
      • Creation Process
      • Dreambooth & Consistency
    • Using Avatars
      • New scenes in Nzym Studio
      • Inpaint Editor on existing images
  • SUBSCRIPTIONS
    • Subscription Plans
    • Special Requests & Customer Support
  • USER COMMUNITY
    • Discord Server
      • Getting Started on Discord
      • Channels & Roles
      • Earning Free Credits & Private Avatars
    • Feedback & Voting System
    • Referral Program
  • Roadmap
    • Roadmap Overview
      • Music & Songs
      • Video
      • Web3
    • Customer Feedback
  • POLICIES
    • A Gingerbread Man
    • Terms of Service
    • Privacy Policy
    • Community Policy
    • Contacts
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  • Customer Support
  • Special Requests & Partnerships
  1. SUBSCRIPTIONS

Special Requests & Customer Support

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Last updated 11 months ago

Customer Support

Should you have any issue with your Subscription or the Management of your account, do not hesitate to contact us:

  • Directly on our Discord Server, using the #ticket-support chan to create a ticket describing your issue

  • By email on support@nzym.io

Please do note that we are only using these two channels to efficiently receive and answer to customer support questions.

Special Requests & Partnerships

Unlimited plans are not part of the standard offer but can be subscribed through a dedicated agreement with NZym.

We can also provide dedicated infrastructure and premium support to our Professional Partners.

If you are a professional with special requests not covered by our Professional Plan, please reach out to .

service@nzym.io