Contacts
Last updated
Last updated
Should you have any issue with your Subscription or the Management of your account, do not hesitate to contact us:
Directly on our Discord Server, using the #ticket-support chan to create a ticket describing your issue
By email on
Please do note that we are only using these two channels to efficiently receive and answer to customer support questions.
NZym is an evolving platform: we thrive to consistently adapt to our users' need, making sure to create as much value as possible for our community.
Here are the tools available to make sure we can hear you and the valuable feedback you can share with us:
Discord Server: the #feedback-and-suggestions channel is dedicated to gather and discuss ideas and requests from our community
Voting system: a pltform will be set up to allow you to vote for the different ideas pushed by the community
We try to integrate these insights in our roadmap as smoothly as possible.
We are open to discuss Affiliation partnerships.
Unlimited plans are not part of the standard offer but can be subscribed through a dedicated agreement with NZym.
We can also provide dedicated infrastructure and premium support to our Professional Partners.
Do not hesitate to contact us on:
If you are a professional with special requests not covered by our Professional Plan, please reach out to .
We respect the intellectual property rights of others. If you believe that material located on or linked to by the Services violates your copyright or trademark, please send a notice of claimed infringement to trademark@nzym.io along with the requested information detailed in our
If you have any questions about our , or would otherwise like to exercise your rights under this Policy or applicable law, you can contact us at
To exercise your access, data portability, and deletion or do not sell opt-out rights described above, you may submit a verifiable consumer request by email to along with the requested information detailed in our .
Should you have any other request regarding the applicable regulations, or legal questions regarding our service, please contact us by email to